ClearDent Update Release Notes Version 9.11.115 to 9.11.157

ClearDent On-Premise version 9.11.115 to 9.11.157  is now available! Check the On-Premise Release Notes section in the Help Centre for details

[Webinar] Click to Register For Our Webinar! April 13th, 10 am PST | 1 pm EST

Unleashing Dentistry & ClearDent Partnership

ClearDent is Pleased to Announce a Strategic Partnership with Unleashing Dentistry

ClearDent – Vancouver, BC – March 25, 2022 – is pleased to announce a strategic partnership with Canadian-based Unleashing Dentistry, which teaches dentists and their teams how to unleash their practice’s potential. “Partnering with the practice consulting team from Unleashing Dentistry is an exciting endeavour for ClearDent and our customers to support practices in their journey to achieve operational excellence," says Karl Schmidt, Vice President, Business Development at ClearDent.

"Creating a remarkable brand is a non-negotiable in today’s competitive marketplace. You can’t be remarkable without also having a well-run practice supported by an industry-leading software platform. This is why we are excited to partner with ClearDent to support Canadian dental practices - simplifying their day so they can focus on a standout patient experience, that creates a remarkable brand in the marketplace," says Angela Mulrooney – Founder of Unleashing Dentistry.

“We are thrilled to have the opportunity to leverage ClearDent’s innovative platform to optimize our consulting services and strategies for success. This partnership is about helping practices create an efficient, more profitable, productive, well-oiled patient serving machine that is simple to manage,“ says Michelle Podulsky, CEO of Unleashing Dentistry.

Click here to learn more about Unleashing Dentistry.

Fee Guides for 2022 - Updated Feb. 1, 2022

To our valued customers, 

Please find the fee guides below available for download. Having trouble downloading? Please use CTRL + C to copy-paste this URL in your web browser: https://www.cleardent.com/support-portal/feeguides.

Alberta: Download

Manitoba: Download

Newfoundland: Download

Ontario: Download

Saskatchewan: Download

Nova Scotia: Download

New Brunswick: Download

British Columbia: Download

Please note for our Ontario customers, you will need your Ontario Dental Association credentials during your fee guide update process. 

BC Fee Guides are now available for BC practices. Please note that we are converting BC Fee Guide for FNHA.

Instructions

Video instructions to update the fee guides can be found here: 

Standard Fee Guide

Custom Fee Guide

Need Additional Assistance?

Our support team is happy to help you. Please contact our support team at Extension 2, then follow by 5 to reach out to our dedicated team.

Phone: 1-866-253-2748 Ext. 2, then Ext. 5

Email: support@cleardent.com

Fee Guide Update for BC, NB, and NS

Fee Guide Update Announcement

When the Fee Guides Are Available 

To install the new fee guide, follow the instructions laid out in the instructional video for either the standard or custom fee guide update.

Nova Scotia Fee Guide Now Here

Nova Scotia fee guides are now available for download here.

BC Fee Guide Now Here

BC Fee Guides are now available here. Please note that we are still in the process of converting the fee guides for FNHA, which will be available later.

New Brunswick Fee Guide Now Here

New Brunswick practices can now download their fee guides here.

Support Notice for November 11, 2021

In observance of Remembrance Day, Customer Support will be unavailable on Thursday, November 11.

We will return to regular hours on Friday, November 12.

For emergency support, please call our regular Support line at +1-866-253-2748, Ext 2, then dial 1.

Thank you for your understanding.

Set Up Your Billing Self-Service Portal

Do you ever need to make a quick update to your contact information, check an invoice, or make a payment during a busy day?

We've got you covered!

You can now manage your account information in an easy, efficient, and convenient way with FuseBill's Self-Service Portal:

• Update your contact information
• Review and pay invoices
• View your subscriptions
• Update your payment information
• ...all in one single portal!

Don't waste more time! Register today by following the steps below - it takes less than 5 minutes:

Step 1 - Open an invoice email you have received from ClearDent

Step 2 - In the body of the email, you will see a “Billing Portal” link in blue (Sample below). Click this link as it will take you to the registration page.

Step 3 - Create a username (or email) as well as a password. Note that the password must contain both letters and numbers.

If you are having issues registering, please e-mail our Billing team (billing@cleardent.com).

For more information, click here to learn about features in your Fusebill Self-Service Portal.