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Reduced Customer Support

Please be advised that Customer Support, will be available on Monday, August 28th but with reduced capacity due to an internal event. This may affect wait times when you reach out to us. Regular operations will resume on August 31.

Thank you for your understanding.

ClearDent Update Release Notes - Version 10.1.200 - 10.1.206

 A new version of ClearDent On-Premise is now available! Check the On-Premise Release Notes section in the Help Centre for details.

TIP TUESDAY - ClearDent Mobile: Your Practice in Your Pocket

This month's Tip Tuesday introduces ClearDent Mobile, the secure way to access your schedule, patient charts, imaging, clinical notes, treatment plans, and more from your mobile device. 

Whether you're reviewing tomorrow's schedule over your morning coffee, responding to an after-hours patient concern, or signing clinical notes while away from the office, ClearDent Mobile helps you stay informed, prepared, and in control. 

 

In this Tip Tuesday, you'll discover how ClearDent Mobile helps you: 

• Access real-time patient charts, imaging, clinical notes, and treatment information from anywhere  

• Review schedules, appointments, and provider workloads before your day begins  

• Respond confidently to after-hours patient questions with the complete clinical picture at your fingertips  

• Sign clinical notes, review periodontal charts, and communicate with patients using built-in two-way texting  

• Stay securely connected with multi-factor authentication and encrypted access 

Experience what it's like to have your practice in your pocket. 

Watch this month's Tip Tuesday and discover how ClearDent Mobile keeps you connected, wherever you are. Click here to tell us what you think!

Tip Tuesday are now available on our Help Centre! You can also access training videos, user guides, FAQs and more! It’s a great place to start when you need a helping hand.

New: See the Business Impact of Online Booking

New Feature

The Online Booking Dashboard Is Now Available

See how patients are booking online, track performance and revenue, and uncover opportunities to improve scheduling and practice growth.

See the Online Booking Dashboard in action

Watch the Product Spotlight video for a quick walkthrough of the Dashboard and its key widgets.

How to find the video:

1. Open the ClearDent Help Centre.
2. Select either the ClearDent Cloud or ClearDent On-Premise button.
3. Select What’s New in the Help Centre.
4. Select ⭐ New Feature! Online Booking Dashboard to view the video.

How to access the Dashboard

Follow the instructions for your version of ClearDent.

ClearDent Cloud

1. From the navigation sidebar, select Dashboard.
2. Select Online Booking.

ClearDent On-Premise

1. From the Main Menu, select the Office menu—the blue folder icon.
2. Select Online Booking Dashboard.
3. Log in to your account.

Note: On-Premise practices must be using ClearDent version 10.1.206 or higher. Contact ClearDent Support if you need to update your software.

Not using Online Booking yet?

Talk to your ClearDent Account Manager to learn how Online Booking can give patients more flexibility while reducing routine scheduling work for your team.

Contact My Account Manager

ClearDent Update Release Notes - Version 10.1.194 - 10.1.199

 A new version of ClearDent On-Premise is now available! Check the On-Premise Release Notes section in the Help Centre for details.

TIP TUESDAY - Treatment Plans Made Easy: Move, Organize & Follow up with Confidence

 

Efficient treatment planning is about more than entering procedure codes. It’s about keeping proposed care organized, searchable, and easy for the entire team to manage.    In this month’s Tip Tuesday, we’ll explore helpful Treatment Planning workflows inside ClearDent, including how to move procedures between treatment plans, organize plans using consistent naming conventions, document important plan details, and create follow-up tasks directly from the treatment plan.    We’ll also review:  Moving procedures between existing treatment plans or into a brand-new plan   Using standardized Plan Names to improve Treatment Plan Manager searches  Understanding the difference between Plan Notes and procedure-specific notes  Creating Follow-Up tasks, To-Do items, and communication reminders directly from the treatment plan  Tracking patient and insurance communications through Contact History  These built-in organizational tools help teams stay aligned, improve communication with patients, and keep treatment plans moving forward efficiently.  Don’t leave proposed treatment sitting unnoticed. Learn how small workflow improvements can make a big impact on case management and patient follow-up. Click here to tell us what you think! Tip Tuesday are now available on our Help Centre! You can also access training videos, user guides, FAQs and more! It’s a great place to start when you need a helping hand.

TIP TUESDAY - Master Your Day-End Workflow

 

Accurate financial workflows are essential to maintaining a healthy practice, and ClearDent includes powerful tools to help your team reconcile transactions, manage deposits, and correct issues with confidence. 

 

In this week’s Tip Tuesday, we’re walking through key Day-End and Bank Deposit workflows, including production checks, reconciliation tools, historical reporting, and reversing deposits when corrections are needed. 

 

In this video, you’ll learn how to: 

• Run production checks before completing Day-End processing

• Process and review Day-End reports with confidence

• Deposit, review, and reverse Bank Deposits when needed  

• Use historical reporting tools to maintain accurate financial records  

• Identify unsigned clinical notes before closing the day  

You’ll also see how saved report templates can streamline frequently used searches and help your team work more efficiently every day. 

Watch this Tip Tuesday and discover how a few simple workflows can improve financial accuracy, reduce missed production, and make your day-end process smoother from start to finish. Click here to tell us what you think!

Tip Tuesday are now available on our Help Centre! You can also access training videos, user guides, FAQs and more! It’s a great place to start when you need a helping hand.