📃 2024 Fee Guides - Now Available for Alberta & Manitoba

The 2024 Dental Fee Guides are now available for practices in Alberta & Manitoba

Please click here to access our download page and instructions to update your 2024 Fee Guides in your ClearDent software.

📃 2024 Fee Guides - Now Available for Newfoundland and Labrador, Nunavut, Ontario, Prince Edward Island, Quebec, and Saskatchewan

The 2024 Dental Fee Guides are now available for practices in Newfoundland and Labrador, Nunavut, Ontario, Prince Edward Island, Quebec, and Saskatchewan.

Please click here to access our download page and instructions to update your 2024 Fee Guides in your ClearDent software.

💡Tip Tuesday #8: Mastering the Patient Checkout Process with ClearDent

 

We all want to make sure that a patient's experience is as seamless as possible—and that includes the patient checkout process. Guiding patients through billing, claim submissions, recall, and treatment scheduling, a smooth and efficient check-out process is just as important as any other part of the patient’s appointment.

 

With ClearDent, you can streamline billing, ensure accurate insurance claims, boost patient retention, and even amplify your online reputation.

 

Enjoy this week's Tip Tuesday, “Mastering the Patient Checkout Process with ClearDent” and as always, we welcome your feedback and suggestions!

Copy and paste this link (https://www.cleardent.com/tip-tuesday-mastering-the-patient-checkout-process-with-cleardent/) into your browser to view this week's tip!

ClearDent Support Notification - Limited Customer Support

Holiday Support Hours

Please note the following Holiday Support Hours. The ClearDent office is fully closed December 25th -26th and January 1st with no access to support on these dates. Emergency support is available December 23rd and 30th during the stated emergency hours on our Support Portal. For emergency support, please call our regular support line (Ext. 9). We wish you a happy and safe holiday season!

ClearDent Update Release Notes Version V10.1.27-10.1.47

ClearDent On-Premise version 10.1.27-10.1.47 is now available! Check the On-Premise Release Notes section in the Help Centre for details.

💡Tip Tuesday #7: ClearDent's Medical Forms: Your Shortcut to Paperless Perfection!

 

What if we told you that you don't have to manually enter all medical forms into your patients' charts? You no longer have to deal with scanners, stacks of paperwork, and worry about late intake forms that could affect your practice workflow.

Luckily, you have all the tools you need, built right into ClearDent! You can save up to 30 minutes per patient with ClearDent's digital medical forms, which automatically collect and sync all patients' paperwork and health history records.

Enjoy this week's Tip Tuesday, “ClearDent's Medical Forms: Your Shortcut to Paperless Perfection!” and as always, we welcome your feedback and suggestions!

Copy and paste this link (https://www.cleardent.com/tip-tuesday-cleardents-medical-forms-your-shortcut-to-paperless-perfection/) into your browser to view this week's tip!

💡Tip Tuesday #6: Unlock Chair Time, Boost Profits: ClearDent's Appointment Manager - Your Path to Dental Practice Success!

Thank you to everyone who's been loving our Tip Tuesday series! We've received great feedback from you and we're delighted to offer these valuable, bite-sized tips to improve your practice. To celebrate, we have a new look! 💛

 

You may be surprised to know that the thing that's costing your practice the most is empty chairs! That said, managing appointments can be challenging with no-shows and dealing with follow-ups. 

 

Luckily, juggling your appointments couldn't be easier with ClearDent's Appointment Manager feature. Today we'll walk you through how it works and provide some pro tips to help streamline your operations!

 

Enjoy this week's Tip Tuesday, “Unlock Chair Time, Boost Profits: ClearDent's Appointment Manager - Your Path to Dental Practice Success!” and as always, we welcome your feedback and suggestions!

Copy and paste this link (https://www.cleardent.com/tip-tuesday-cleardents-appointment-manager-your-path-to-dental-practice-success/) into your browser to view this week's tip!

💡Tip Tuesday #5: Spooktacular Lab Case Management with ClearDent

Losing track of lab cases happens more often than you think. What's scarier is that the absence of efficient lab management can be costly – both in terms of money and patient satisfaction.

In this week's Tip Tuesday, we show you how to create, attach, and track lab appointments in ClearDent so that you can put an end to lost lab case nightmares!

Enjoy this week's Tip Tuesday, “Spooktacular Lab Case Management with ClearDent” and as always, we welcome your feedback and suggestions!

Copy and paste this link (https://www.cleardent.com/tip-tuesday-spooktacular-lab-case-management-with-cleardent/) into your browser to view this week's tip!

💡Tip Tuesday #4: Streamlining Your Business Shouldn't be Scary

  

Halloween's right around the corner and there's nothing scarier than time-consuming notes, letters, and records 😱

In this week's Tip Tuesday, we show you 3 ways to use our handy templates to better streamline your practice. 

Enjoy this week's Tip Tuesday, “Streamlining Your Business Shouldn’t be Scary” and as always, we welcome your feedback and suggestions!

Copy and paste this link (https://www.cleardent.com/tip-tuesday-streamlining-your-business/) into your browser to view this week's tip!

ClearDent Update Release Notes Version 9.11.199-v10.1.26

ClearDent On-Premise version 9.11.199-v10.1.26 is now available! Check the On-Premise Release Notes section in the Help Centre for details

💡Tip Tuesday #3: New Feature Spotlight

 

We've got a brand new feature drop in this week's Tip Tuesday!

We're all about efficiency and productivity and in this week's Tip Tuesday, we're highlighting 5 of our newest features that can streamline your workflow. Everything from scheduling and linking insurance policies for multiple family members, to storing pharmacy details, to enhanced EOB auto-adjustments. 

Enjoy this week's Tip Tuesday, “New Feature Spotlight” and as always, we welcome your feedback and suggestions!

Copy and paste this link (https://www.cleardent.com/tip-tuesday-new-feature-spotlight) into your browser to view this week's tip!

💡Tip Tuesday #2: Insurance Limit Report - Boosting September Efficiency and Beyond

The dreaded September Slump — many dental offices see holes in their schedules. With a decline in patient visits over the summer, fewer patient consultations, and case acceptance — it can be a stressful situation for many practices. 

What if we can transform this slow period into an opportunity? In this week's Tip Tuesday, we show you how to use our Insurance Limit Report to help your patients fully utilize their annual insurance limits. Generate comprehensive lists of patients who haven't reached their insurance cap for the year, ensuring they get the most out of their benefits.

Enjoy this week's Tip Tuesday, “Insurance Limit Report: Boosting September Efficiency and Beyond” and as always, we welcome your feedback and suggestions!

Copy and paste this link (https://vimeo.com/cleardent/tiptuesday2) into your browser to view this week's tip!

🆕NEW! ClearDent Tip Tuesday’s are here!

We’re excited to introduce our new customer video series - ClearDent Tip Tuesday’s. Every second Tuesday we’ll explore features, workflows, software updates, or new releases - in bite-sized tips (5 minutes or less). These tips are meant to help you better navigate day-to-day practice activities so that you can grow and optimize your practice - one tip at a time.

Enjoy our inaugural Tip Tuesday, “Best Practices for Prescheduling Hygiene Appointments” and as always, we welcome your feedback and suggestions!

Copy and paste this link (https://vimeo.com/cleardent/tiptuesday1) into your browser to view this week's tip!

ClearDent Update Release Notes Version 9.11.190-v9.11.198

ClearDent On-Premise version 9.11.190-v9.11.198 is now available! Check the On-Premise Release Notes section in the Help Centre for details

ClearDent Update Release Notes Version 9.11.176 to 9.11.189

ClearDent On-Premise version 9.11.176 to 9.11.189 is now available! Check the On-Premise Release Notes section in the Help Centre for details

📣 The most anticipated dental software upgrade in 20 years is almost here!

The most anticipated dental software update is almost here. Need to scale? No problem. Want to standardize your systems across multiple practices? Easy-peasy. Need access from anywhere, at any time? We’ve got you. Here’s a sneak peek of what's coming! 

Contact your account manager for more information.

[Urgent Notice] Claims Submission Issue with ITRANS 2.0

Some offices using ITRANS 2.0* are experiencing issues related to a recent ITRANS update. As a result, we are experiencing high call volumes at the moment. Please refer to this link for a resolution published by ITRANS: Claims Submission Issue with ITRANS 2.0 – ITRANS (goitrans.com).  

ClearDent Support can help you apply this resolution, but due to the higher-than-normal call volume, we encourage you to reach out to your IT and share the instruction, and they may also be able to help. 

*ITRANS is the operator of Canada's Dental Electronic Claims Submission network. A separate entity from ClearDent.