Some patients come with more than two insurance plans, and knowing how to handle that third claim matters. Insurance complexity isn’t just frustrating—it directly impacts how quickly you get paid and whether patients confidently accept treatment.
In this Tip Tuesday, we’ll walk through how to submit a Third Insurance Claim in ClearDent, from identifying the correct policy to generating and tracking the claim on the patient ledger. Learn how to manage complex coverage scenarios while keeping your insurance workflow accurate and organized.
Enjoy this Tip Tuesday video , and as always, we’d love to hear your feedback and suggestions! Click here to tell us what you think!
Tip Tuesday are now available on our Help Centre! You can also access training videos, user guides, FAQs and more! It’s a great place to start when you need a helping hand.
🎄 Holiday Closure Notice
Please note that our office will be closed on Thursday, December 25 and Friday, December 26, 2026, in observance of the Christmas holiday and Boxing Day.
Thank you for your understanding, and we wish you an enjoyable holiday season..
⚠️ Support Availability Update for This Friday
Customer Support will operate at reduced capacity on Friday, December 5, 2025, starting at 12:00 PM PT due to an internal company event.
Emergency support is available during the stated emergency hours on our Support Portal. For urgent assistance, please call our regular support line and select Extension 9.
You will learn how to:
Adjust your Scheduler display to match your team’s workflow
Toggle privacy settings to control what patient details are visible
Display treatment codes directly in the schedule for quicker decision-making
Enable alerts that notify staff before booking to prevent scheduling errors
Watch this week’s Tip Tuesday video to see how these configuration options can streamline your day, improve accuracy, and boost productivity across your team. As always, we’d love to hear your feedback and suggestions! Click here to tell us what you think!
Tip Tuesday are now available on our Help Centre! You can also access training videos, user guides, FAQs and more! It’s a great place to start when you need a helping hand.
In this week’s Tip Tuesday, we’re exploring features that make messaging simpler, smarter, and more secure.
You will learn how to:
Check out this week’s Tip Tuesday video and discover how these tools make managing your message inbox faster, safer, and more efficient. As always, we’d love to hear your feedback and suggestions! Click here to tell us what you think!
Tip Tuesday are now available on our Help Centre! You can also access training videos, user guides, FAQs and more! It’s a great place to start when you need a helping hand.