July Newsletter | Still Doing Manual Check-In and Checkout? There’s a Better Way 🤓

Cut paperwork, reduce delays, and give your team more time for what really matters—patient care.

The Practice Pulse A monthly newsletter from your friends at ClearDent FEATURED BLOG Pain Point Series: Patient Management Common Patient Management Pain Points and How to Solve Them: Takes Too Much Time to Check-In and Check-Out Patients     Every day, your team spends hours on repetitive admin tasks—printing forms, entering data, chasing missing information while patients wait. These delays add up fast, leading to staff burnout, lost revenue, and missed opportunities to build stronger patient relationships.   In this blog, we break down the hidden costs of manual check-in and checkout and how ClearDent’s integrated tools, like digital intake forms, real-time texting, and the Billing Wizard can transform your front desk into a smoother, faster, and more patient-focused experience.  Read More JUNE TIP TUESDAY Here's a recap of June's Tip Tuesday, our bite-sized tips on features, workflows, software updates, and new releases.   Internal Referral Tracking Workflow   Referrals don’t always leave the practice, especially when you work with in-house specialists or rotating providers. This week’s Tip Tuesday highlights ClearDent’s Internal Referral Tracking Workflow, an easy way to monitor hand-offs, track production, and see where your revenue is really coming from. Learn how to use built-in referral tools and reports to keep more revenue in-house and make smarter business decisions.   Watch Now FEATURED CONTENT Case Study How ClearDent Transformed Cougar Ridge Dental’s Operations and Patient Care   Cougar Ridge Dental, a Calgary-based family dental clinic, has undergone a remarkable transformation under the leadership of Office Manager Mandi Carter. After facing operational inefficiencies and financial setbacks tied to outdated software, the clinic made a strategic switch to ClearDent’s all-in-one platform.   With Mandi’s experience and ClearDent’s intuitive tools, the team quickly saw improvements in scheduling, reporting, and treatment planning. Patient experiences also improved—thanks to features like customizable alerts and integrated benefits management, patients feel seen and cared for at every visit. Read More WEBINAR RECORDING Why Your Next 100 Appointments Won’t Come From a Phone Call: Unlocking the Revenue Power of Online Booking  Discover how online booking drives revenue growth, streamlines front desk operations, and enhances patient satisfaction. If you missed our live session, now’s your chance to catch the full recording and learn how to unlock the revenue power of online booking.   Watch the Webinar Recording PROMOTIONS & OFFERS End Soon   Get 2 Months FREE on New Subscriptions & Upgrades!   Sign up for a new ClearDent subscription and enjoy 2 months free—a limited-time offer to help you streamline operations, enhance patient engagement, and grow your practice. That’s significant savings while optimizing your workflow for growth! Talk to us *Terms and conditions apply. For more details, please contact our Account Manager. Get a FREE Digital Marketing Audit and Consultation for your practice.   At ClearDent, we partner with Social Ordeals, experts in digital marketing for dentistry, to offer a comprehensive online marketing solution. From building or refreshing your website, to search engine optimization, to digital advertising and more, Social Ordeals coupled with ClearDent’s patient engagement solutions is a win-win for today’s modern dental practice. Get a FREE Digital Audit Report for your practice. Learn More IMPORTANT REMINDER - FEEDBACK REALLY MAKES A DIFFERENCE We Value Your Feedback   We’re always collecting feedback on your ClearDent experience, from your satisfaction with recent support, to how likely you are to recommend us, to how your implementation went.   Your insights help us get better at everything we do. We encourage you to complete our surveys and you’ll be entered for a chance to win gift cards. If you haven’t already, check your inbox and take a few minutes to share your thoughts. WHAT DO YOU THINK ABOUT THIS MONTH'S ISSUE? ClearDent, 166 - 5489 Byrne Rd, Burnaby, BC V5J 3J1, Canada, +1 (866) 253-2748 Unsubscribe Manage preferences

ClearDent Update Release Notes - Version 10.126 - 10.1.167

ClearDent On-Premise version 10.126 - 10.1.167 is now available! Check the On-Premise Release Notes section in the Help Centre for details.

TIP TUESDAY - Internal Referral Tracking Workflow

Does your office refer patients to in-house specialists or rotating providers? Learn how to track those cases and capture key insights that help your practice grow.      In this week’s Tip Tuesday, we’ll show you how to:    Use ClearDent’s referral system for internal hand-offs  Track production tied to in-house referrals  Use reports to see where your revenue is really coming from Watch the video to see how ClearDent’s Internal Referral Tracking Workflow helps you keep revenue in-house. As always, we’d love to hear your feedback and suggestions! Click here to tell us what you think! Tip Tuesday are now available on our Help Centre! You can also access training videos, user guides, FAQs and more! It’s a great place to start when you need a helping hand.

Last Chance to Register: See how online booking delivers 370+ appointments a year

Tired of phone tag and empty appointment slots? Learn how top practices are turning convenience into consistent revenue, without extra admin work.

Quick! Book Your Spot for This Friday's Online Booking Webinar.  Samantha Leonard Product Manager Why Your Next 100 Appointments Won’t Come From a Phone Call: Unlocking the Revenue Power of Online Booking Friday, July 11 | 9 AM PT/12 PM ET | 1 CE Credit Register Now What you'll learn in the webinar: The proven strategy successful practices use to consistently attract new patients without adding admin work or marketing dollars. How to turn convenience into revenue by reducing no-shows, filling gaps, and building patient loyalty. Real examples of how ClearDent’s integrated online booking system helps practices grow faster and engage smarter.   Don’t let outdated scheduling limit your growth. Secure your spot today. P.S. Can’t attend live? Register and we’ll send you the recording.

TIP TUESDAY - Advanced Recall Tracking and Smarter Scheduling

Your hygiene schedule is the lifeline of your dental practice, but what happens when some patients aren’t even set up on the recall system? 

 

In this week’s Tip Tuesday, we’ll show you how to:  

• Identify patients missing from your recall system
• Understand the Recall Status toggle on the patient profile
• Use the “Show Patients Without a Recall tool to keep your patient base on track
• Clean up your list without deleting history 

Watch this Tip Tuesday video and stop guessing who needs follow-up; start tracking recalls with confidence. As always, we’d love to hear your feedback and suggestions! Click here to tell us what you think!

Tip Tuesday are now available on our Help Centre! You can also access training videos, user guides, FAQs and more! It’s a great place to start when you need a helping hand.

ClearDent Update Release Notes - Version 10.1.101 - 10.1.125

A new version of ClearDent On-Premise is now available! Check the On-Premise Release Notes section in the Help Centre for details.

TIP TUESDAY - Business Analytics for Dental Practices

 

Your dental practice is a business, and knowing what drives your practice’s success starts with understanding your numbers. In this week’s Tip Tuesday, we’re showcasing ClearDent’s Production Analysis reports: easy-to-run insights that show exactly where your production is coming from.

 

In this Tip Tuesday, you’ll learn how to: 

• Run Production Analysis reports by treatment category and procedure code 
• Use insights to optimize your practice operations 

Watch this Tip Tuesday video and take the guesswork out of your growth strategy. As always, we’d love to hear your feedback and suggestions! Click here to tell us what you think!

Tip Tuesday are now available on our Help Centre! You can also access training videos, user guides, FAQs and more! It’s a great place to start when you need a helping hand.