Fee Guides for 2022 - Updated Feb. 1, 2022

To our valued customers, 

Please find the fee guides below available for download. Having trouble downloading? Please use CTRL + C to copy-paste this URL in your web browser: https://www.cleardent.com/support-portal/feeguides.

Alberta: Download

Manitoba: Download

Newfoundland: Download

Ontario: Download

Saskatchewan: Download

Nova Scotia: Download

New Brunswick: Download

British Columbia: Download

Please note for our Ontario customers, you will need your Ontario Dental Association credentials during your fee guide update process. 

BC Fee Guides are now available for BC practices. Please note that we are converting BC Fee Guide for FNHA.

Instructions

Video instructions to update the fee guides can be found here: 

Standard Fee Guide

Custom Fee Guide

Need Additional Assistance?

Our support team is happy to help you. Please contact our support team at Extension 2, then follow by 5 to reach out to our dedicated team.

Phone: 1-866-253-2748 Ext. 2, then Ext. 5

Email: support@cleardent.com

Fee Guide Update for BC, NB, and NS

Fee Guide Update Announcement

When the Fee Guides Are Available 

To install the new fee guide, follow the instructions laid out in the instructional video for either the standard or custom fee guide update.

Nova Scotia Fee Guide Now Here

Nova Scotia fee guides are now available for download here.

BC Fee Guide Now Here

BC Fee Guides are now available here. Please note that we are still in the process of converting the fee guides for FNHA, which will be available later.

New Brunswick Fee Guide Now Here

New Brunswick practices can now download their fee guides here.

Support Notice for November 11, 2021

In observance of Remembrance Day, Customer Support will be unavailable on Thursday, November 11.

We will return to regular hours on Friday, November 12.

For emergency support, please call our regular Support line at +1-866-253-2748, Ext 2, then dial 1.

Thank you for your understanding.

Set Up Your Billing Self-Service Portal

Do you ever need to make a quick update to your contact information, check an invoice, or make a payment during a busy day?

We've got you covered!

You can now manage your account information in an easy, efficient, and convenient way with FuseBill's Self-Service Portal:

• Update your contact information
• Review and pay invoices
• View your subscriptions
• Update your payment information
• ...all in one single portal!

Don't waste more time! Register today by following the steps below - it takes less than 5 minutes:

Step 1 - Open an invoice email you have received from ClearDent

Step 2 - In the body of the email, you will see a “Billing Portal” link in blue (Sample below). Click this link as it will take you to the registration page.

Step 3 - Create a username (or email) as well as a password. Note that the password must contain both letters and numbers.

If you are having issues registering, please e-mail our Billing team (billing@cleardent.com).

For more information, click here to learn about features in your Fusebill Self-Service Portal.

Release Notes for ClearDent 9.11.35 - 9.11.114

ClearDent On-Premise version 9.11.35 - 9.11.114 is now available! Check the On-Premise Release Notes section in the Help Centre for details

Visual Updates to ClearDent

In the next ClearDent update, you will notice that there are a number of visual updates to how ClearDent appears on your computer. Here are a few examples of where you will notice these changes:

Shortcut Icon:

Taskbar Icon:

Program Favicon & Help Icon:

These updates are visual only and will not impact your daily use of the software. There is no action required on your part.

The changes are part of ClearDent’s refreshed look as we move into 2021. Click here to learn more about our visual updates!

Meet our Account Management Team

We build communities with our customers – staying connected is core to our business. We'd like to introduce you to our improved Account Management team! 

Your Account Manager is your main point of contact for questions related to products and services, and will be able to point you in the right direction to ensure you are maximizing your dental practice's potential with ClearDent. 

Meet Kayla and Jay

If you have any questions, please contact your Account Manager:

Kayla: kginn@cleardent.com

Jay: jwang@cleardent.com