Some offices are experiencing connectivity issues due to a system-wide outage at ITRANS.
As a result, you may notice claim submissions failing.
What You’ll See
When you attempt to submit claims, you may encounter error messages or claim rejections.
Why This Happens
This issue is outside of ClearDent’s and originates with ITRANS.
Next Steps
ITRANS is actively monitoring the restoration of services and working with Sunlife Network on the same. Further updates will be shared on the ITRANS status page as they become available.