Monday, December 17, 2012

Restart Your ITRANS to Resume Electronic Claim

As of 6:00am PST (9:00am ET), the ITRANS service was interrupted and not resumed until about 9:30am PST (12:30pm ET).

Unfortunately, due to some technical circumstances, the ITRANS client software, called iCA, which is responsible for encrypting and transmitting the claims from your practice to the insurance companies through ITRANS could not automatically resume itself.

You will need to restart your iCA manually by following the instruction in this article.