Friday, October 22, 2010

AVG 2011

Please be aware that if you are using AVG 2011 as your anti-virus program that it will possibly prevent the ITRANS Claims Service from running properly.  It will block the ITRANS program (the file is called ICA.exe) from gaining access to the internet.  As a result you will not be able to send electronic claims.  In order to prevent this from happening please have your computer technician configure the AVG Settings to allow full internet access to the ICA.exe program.